Jason Pantana

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Maximizing Email Marketing Performance: How Incorporating Videos Can Boost CTR by 65%

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Incorporating videos into your email marketing campaigns can significantly boost your click-through performance. In fact, studies have shown that the increase can be as much as 65%.

As video continues to dominate our feeds as the people’s “preferred media format,” it's important to ensure that you're taking advantage of this trend in your email marketing.

What’s more—given that nonverbal communication plays such a significant role in ALL human interaction—it is not surprising that videos can be so effective at increasing click-through rate (CTR) performance. Nonverbal cues, such as facial expressions (like in the thumbnail of the video) and body language, for instance, can convey a great deal of meaning and emotion, thus giving the viewer more reason to click.

By including a video in an email, you are able to take advantage of the power of nonverbal communication to grab the attention of your audience and convey your message more effectively.

Why Use Videos in Email Marketing:

  • Videos can increase click-through rate (CTR) by up to 65%.

  • Nonverbal cues in video-thumbnails (like facial expressions) can convey meaning and emotion to engage the viewer.

JUST DON’T EMBED THE VIDEO

That said, though—it's important to note that directly embedding a video file (like an mp4) in your email may trigger mailbox providers like Gmail or Outlook to flag your message as SPAM, thus impeding its deliverability. Your mass emails shouldn’t include attachments, flash, or other types of “rich media”—video included. To avoid this, include a clickable thumbnail image instead that links to a web page where the viewer can watch your video.


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Click-through rate, the way I see it, is arguably the most crucial metric in email marketing because it tells of the effectiveness of your campaigns in terms of getting recipients to take a desired action. Open rates, while still important, may not be as reliable—especially with the release of programs like Apple's Mail Privacy Protection, which can pre-load emails and report false opens. A click, on the other hand, indicates that the recipient wants more—thus, they clicked!

How to Include Videos in Emails:

  • Do not directly embed video files, as it may trigger spam filters.

  • Use a clickable thumbnail image that links to a web page where the video can be watched.

So, my advice:  take a moment to go over all of your email campaigns: newsletters, drips, automations, and more. Ask yourself, “How can I incorporate more video content into my emails?” And then do what you say to yourself and include more videos!