From Listing to Close—Customer Experience is Everything

Photo by Jason Pantana in Brentwood,.jpg


In case you missed the memo: YOU ARE NOT JUST “𝙰𝙽𝙾𝚃𝙷𝙴𝚁 𝙰𝙶𝙴𝙽𝚃.” There’s a particular reason (or set of reasons) to explain WHY buyers and sellers choose to hire Y-O-U.

Wanna pinpoint those reasons? Take 15 minutes today to revisit a selection of past-client REVIEWS 💬.

As you scan through, make special note of how you made those folks feel: supported, encouraged, reassured, informed, equipped, and so forth. Look for the common obstacles your clients encountered and how, time-and-again, you found a solution. Remind yourself why its worth it!

Value: the regard that something is health to deserve; the importance, worth, or usefulness of something

Ever tried to sell or promote something that lacks value? It’s tough—it feels disingenuous. On the other hand, a product or service of true value sells itself.

When you’re clear about what you bring to the table, you’ll naturally attract clients, who are, in a manner of speaking, seeking what you’re selling.

Customer experience isn’t one BIG thing you do especially well; it’s all the little things added up. So do your thing(s)!


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