Facebook

Facebook's Renaissance: Reviving Engagement in 2024 🚀

2023 marked a turning point for Facebook, witnessing a surge in user engagement, thanks to its strategic pivot towards AI-suggested content.

Here's what's changed/changing:

  1. Increased User Engagement: Despite fewer user-generated posts, overall engagement on Facebook is climbing. 📈

  2. Shift from Creation to Consumption: A decline in content creation opens doors for businesses and brands to captivate an audience hungry for content. 📉

  3. Interest-Based Algorithm Shift: Facebook is refining its algorithm, increasingly mirroring TikTok's approach by focusing more on interests-based content, including posts from non-connections, rather than solely on social networking updates. 🤖

Recommendation for 2024:

Capitalize on this trend by doubling down on vertical videos that resonate deeply with your target audience's interests. It's time to align your content strategy with the evolving Facebook landscape.

From Clicks to Crickets: The 80% Decline in Social-to-Site Referral Traffic Since 2020

Referral traffic, the stream of visitors to your business's website from platforms like Facebook, has plummeted drastically since 2020—by an astounding 80%!

This is pivotal, especially if your site serves as a storefront or service hub, as it fundamentally reshapes your social media strategy.

Be sure to share this with friends and peers whose strategies might need to adapt to this “silent shift.”

How to Bulletproof Your Meta Accounts: Secure Your Facebook and Instagram

You've got a business to run, properties to sell, and your brand to grow. You don't have time for a social media snafu—especially one that leaves you vulnerable to hackers.

Imagine this: You wake up one morning only to find your Facebook account hacked. But wait, the nightmare's not over; your Instagram is compromised too. That's double the trouble, and believe me, you don't want to go there.

Luckily, there's a quick and simple way to bolster your social media security.

Secure Your Meta Accounts: Understanding Accounts Center and Connected Experiences

Meta’s Accounts Center serves as a centralized command station where you can manage your Facebook, Instagram, and other Meta-related accounts. This hub not only consolidates your settings but also optimizes your user experience by sharing information across platforms.

Within Accounts Center, there's a section called "Connected Experiences." This is where you can manage the sharing of posts, stories, and reels across your profiles, as well as your login settings and preferences.

By default, the "Logging in with accounts" setting under "Connected Experiences" is set to “Simple,” which allows you to use one account's login information to access all your connected accounts. Convenient? Yes. Risky? Absolutely.

If a hacker gains access to one account, they can easily infiltrate the others. For enhanced security, switch this setting to "Can't log into accounts" for each respective app.

Step-by-Step Guide to Fortify Your Meta Accounts

  • Access Accounts Center: Open your settings on any Meta platform—be it Facebook, Instagram, or any Meta app—and locate the Accounts Center option.

  • Navigate to Connected Experiences: Once inside your Accounts Center, you'll see the "Connected Experiences" tab. Tap or click on it to explore a range of settings that govern how your accounts interact.

  • Review “Logging in with Accounts”: Within "Connected Experiences," find the option that says "Logging in with accounts." It’s important to note that the default setting here is “Simple,” making it easier for one hacked account to compromise the other(s).

  • Switch to “Can't Log into Accounts”: To bolster your account security, change the setting from "SIMPLE" to "Can't log into accounts" for each respective app. This ensures that a breach in one account won't automatically put your other accounts at risk.

Taking control of your social media security isn't just good practice; it's essential for your brand and business. Meta's Accounts Center and its "Connected Experiences" section give you the tools, but it's up to you to use them wisely.

By making a few thoughtful adjustments, you can significantly minimize your risks. Don't leave your “social media security” up to chance.

Generating High-Quality (Real Estate) Leads on Facebook: The Art of Lead Forms and Niche-PDF Offers

It’s time to circle back to Facebook ads (i.e, Meta ads). Here lately, “niche” Facebook ads have been paying-out in terms of generating high-quality leads, attracting both buyers and sellers.

Before I delve into the details, though, it's important to note that the introduction of Apple's "App Tracking Transparency Framework" has somewhat changed the game. Now, users are required to opt-in to allow apps to track their data across apps and websites.

Following the implementation of said new framework, in-app campaign objectives and conversion events have emerged as top performers. This is because they don't rely on tracking data outside of the platform. In other words, these objectives and events are not impacted by the changes in data tracking policies, making them a more reliable choice for businesses looking to generate leads and conversions across Meta platforms.

So, for instance, “lead forms” are a go-to method for capturing users’ contact info without sending them off platform… and offering PDFs, such as guides or lists, is an effective incentive to entice prospective leads to submit their information.

Navigating PDF Creation: In-House or Outsourced?

If you're looking to generate leads and capture contact information, offering PDFs such as guides, checklists, and whitepapers can be an effective strategy. Here are some options available for creating high-quality PDFs to help you entice potential leads.

  • Create it yourself: If you have the necessary skills and software, you can create a PDF on your own. There are loads of free and paid tools available online that can help you create professional-looking PDFs, such as Canva, Google Docs, and Adobe Acrobat.

  • Hire a freelancer: There are lots of freelancer market sites whereby you can hire a pro to produce a PDF, such as Upwork, Fiverr, and Freelancer. Look for freelancers who have experience in designing and creating PDFs, and make sure to check their portfolio and reviews before hiring them.

  • Use a design agency: If you have a larger budget, you can hire a design agency to create your PDF. They will work with you to understand your business goals and create a customized PDF that meets your needs. Look for agencies that specialize in designing marketing materials, like brochures, flyers, and PDFs.

PDFs That Will Help You Capture More Leads

PDFs are a solid marketing offer to generate leads. Here are 11 different PDF concepts to consider building-out.

  1. Coordinating your move: Tips for buying and selling simultaneously

  2. Renting out your home and buying a new one: How to buy without selling

  3. Understanding new construction: From subdivisions to custom builds

  4. Affordability in real estate: How to buy on a budget

  5. Selling your home: A comprehensive guide to do it yourself

  6. Home improvement ideas that increase your property value

  7. Preparing your home for sale: A complete guide

  8. Downsizing: Tips and considerations for a stress-free move

  9. Homebuyer's checklist: What to look for when buying a home

  10. Home-selling made easy: Preparing your home for a successful sale

  11. First-time owner: How to transition from renting to buying your first home

Steps to Run “Lead-Form” Meta Ads

If you’re ready to create a Meta lead-form ad that uses a PDF download to generate leads, simply follow these steps and start attracting potential customers straightaway.

  1. Log in to your Meta Ads Manager account and click on the "Create" button to start a new campaign.

  2. Choose the ad objective that aligns with your campaign goals. In this case, you’ll wanna choose "Lead Generation" since you'll be giving away a PDF in exchange for contact information.

  3. Specify your target audience, set your budget and schedule, and your Placements (i.e., the places your ad will/won’t show)

  4. Scroll down to the "Ad Setup" section and choose "Lead Form" as your ad format.

  5. Click on "Create New Form" to start building your lead form. Choose a form type and customize the form fields based on the information you want to collect from your leads.

  6. Add a custom disclaimer and privacy policy if necessary, and include an enticing headline and description that highlights the benefits of the PDF you're giving away.

  7. In the "Thank You Screen" section, choose "Download" as your CTA and upload the PDF you want to give away. You can also customize the thank-you message and include a link to your website or other resources.

  8. Review your ad preview and make any necessary changes before submitting your ad for review.

  9. Once your ad is approved, it will start running on Meta and you'll start receiving leads from users who fill out your lead form and download your PDF.

Why Your Meta Ads Campaigns Aren't Showing Up on Instagram (And How to Fix It)

Meta ads, previously known as Facebook ads, have been and still are a marketing no-brainer. However, Zuckerberg's recent disclosure that AI-suggested content will make up 30% of Facebook and Instagram feeds by year-end has, IMO, escalated their importance. Because… Essentially, access to your followers' feeds will be reduced by a third, making it more necessary to pay to promote your content.

On platforms like YouTube, by comparison, users customarily search for content. But on Facebook and Instagram, content discovery happens predominately in users' feeds. It’s “scroll” vs. “search,” so to speak. So… Consequently, if 30% of what users see is AI-suggested, your ability to reach followers—who are likely past clients and SOI contacts, for instance—will be greatly diminished. This, in turn, could make your content far less effective at keeping you top-of-mind with these important individuals.

So, what can you do? The simple answer is “pay-to-play.” For example, you could start boosting your content on Facebook and Instagram, but there’s no guarantee your followers—arguably your most critical audience to reach—will see those ads.

Alternatively, you could run Meta ad campaigns whereby you retarget your followers directly. However, the trouble is that even if you retarget your Instagram followers, for instance, the ads you pay for are still unlikely to be distributed on Instagram—which is, I’m guessing, the platform you’re most excited about in terms of building your brand.

And here’s why… It's because Meta ads are programmed to get advertisers the lowest cost per result—which is usually NOT on Instagram. And that’ll be the case no matter what campaign objective you may specify:  e.g. engagement, traffic/clicks, reach, or something else.

Generally speaking, it’ll be significantly “cheaper” for Meta to place your ads on platforms like Facebook and Audience Network, which is a collection of random websites/apps where Meta is allowed to distribute ads, similar to the Google Display Network.

Fortunately, there’s a workaround for this issue. By changing the placement settings in your ad campaign, you can force your ad to run on Instagram. Here are the essential steps on how to do it:

1. Log in to your Meta Ads Manager and select the option to create a new ad campaign.

2. Choose your campaign objective, such as engagement, traffic, or messages.

3. Set up your Ad Set level by defining your conversion location, audience targeting, budget, and schedule.

4. When you get to the Placements section, select the "Edit Placements" option.

5. Choose "Manual Placements" and then select ONLY "Instagram" to include it as a placement for your ad campaign.

6. Review your ad campaign settings and then click "Publish" to launch your campaign.

It's important to note that running your ads on Instagram may cost you more than other placements, but if it's the platform you’re looking to build, it’s worth it. Follow the steps above to ensure that your ads are reaching your Instagram followers (and beyond) and getting the required exposure to build your brand.

What Is Meta Verified in the US and How Will It Affect Facebook and Instagram Users?

Meta Verified, the new verification process for Facebook and Instagram, has officially launched in the US. This follows Twitter's subscription service, where users can effectively purchase a blue check verification for a monthly fee.

Although anyone can now obtain the blue check on Twitter, for instance, the company is reportedly generating about 2.4 million in revenue per month from the service. Meta's verification process will work in a similar fashion, with users paying separately for the blue check on each respective platform.

However, there are concerns that Meta might prioritize the posts of their subscribers over everyday users, as Twitter has announced its intentions for doing so. So far… Meta has said that they will not do this, at least not initially—but only time will tell. The verification program is not available for all Meta products, only for Facebook and Instagram. Additionally, it gives verified users a more direct line of communication with the platform in the event they are dealing with impersonators or other account-related issues. (That’s the perk that’s the most appealing, IMO.)

Overall, the new Meta verification process aims to increase security on the platform and prevent fake accounts and other forms of online fraud. While it remains to be seen how the service will be received by users, it is clear that Meta is following in the footsteps of other social media platforms by introducing a paid verification service.

Apple Business Connect vs. Google and Facebook: The Battle for Local Business Profiles

Apple recently introduced its new Maps product, dubbed, Apple Business Connect—which is poised to shake up the local-business profile game (currently dominated by Google and Facebook) and give small business owners a new way to connect with potential customers.

Local business owners can update/manage their profile info via the Apple Business Connect web portal:  businessconnect.apple.com. This includes important details such as hours-of-operation, location(s) and physical address(es), uploading photos and logos, special offers, and more.

Apple has no immediate plans to remove its integration with Yelp—so customers will still be able to see Yelp photos and reviews in the business place cards. That said, business owners will be able to enhance their listings with their own details, resulting in more up-to-date and richer listings. And, as a result of that, I’m guessing higher ranking in the results.

FB Business Pages Can No Longer Post Real Estate Listings to Facebook Marketplace (Effective January, 2023)

You might’ve received an email from Meta today informing you that your Facebook Business Page would be restricted from posting real estate listings to the Facebook Marketplace, effective January, 2023.

For reference, the Facebook Marketplace is the buy/sell classified ad section of Facebook. It’s essentially Facebook’s version of Craigslist—within which, for instance, users can list properties for rent and/or sale.

When launched in 2016 only Personal Facebook Profiles were eligible to use it. However, they eventually rolled it out for the use of Facebook Business Pages. But now, regrettably, Meta is rescinding Facebook Business Pages from posting real estate listings (or vehicles, not that this matters to us) to the Marketplace. Bummer. 😢

Notwithstanding, you can still post real estate listings to the Marketplace through your Personal Profile. The major drawback, of course, is that—when posted via a Business Page—Meta collected data whereby you could create ads to retarget anyone who viewed or engaged with your Marketplace listing.

Granted, I don’t believe I’ve ever met an agent who utilized that particular feature. 🤔 In fact, I even made a video about it like two years ago… watch it here if you want:  https://bit.ly/3fwLP63.

Bottom line, though… you CAN still post real estate listings to your Facebook Business Page, boost those posts, run ads, and so on. None of that has changed. The only new restriction here is in respect to posting real estate listings in the Facebook Marketplace.

Hope this is helpful for everyone! :D

Facebook’s Conversions API Brings Your Pixel Back-to-Life

Apple’s release of their App Tracking Transparency Framework essentially rendered the Facebook Pixel 👾 useless back in April of 2021 — but now, it’s back! (Sort of.)

In a nutshell, Apple’s program required any/all apps distributed via the App Store (so, pretty much ALL apps — Facebook included) to be more transparent concerning user data collected for advertising purposes—which, for Facebook, is sort of what they do for a living, LOL 😂. Google’s App Store essentially followed Apple’s lead on the issue.

In simple terms, a Facebook Pixel is a unique snippet of code installed on a website (yours, for instance) used to monitor the activities of visitors on said site:  how long someone spends on a given page, what buttons they click, the forms they start or complete, and so on. What’s more, the Pixel owner is then able to run Facebook and/or Instagram ads targeting (actually, “retargeting,” technically speaking) those website visitors based on the actions they performed on said “Pixeled” website.

Welp, the tracking-transparency trend massively reduced the Pixel’s capabilities — UNTIL NOW.

Meta’s just released the “Conversions API.” Basically, it circumvents (that’s the word I’d use, anyhow) the limitations of transparency frameworks so that your Pixel is able to accurately monitor key events on your site, such as when someone visits a particular landing page or, for instance, spends a certain amount of time perusing your site. You can read more about it and review setup instructions here:  bit.ly/FB-CVR-API.

1 Facebook Ad Campaign to Promote ALL Your Content: Videos, Blogs, Social Posts, and More!

Content creation—let’s face it!—is a major undertaking 😓 The time and effort involved to consistently produce and publish blogs, videos, and social posts takes a toll.

Notwithstanding, if/when a video goes viral, if/when a blog ranks in the search results, and if/when a social post generates a bunch of hearts, likes, comments, and shares—well then it’s all worth it!

On the other hand, if/when the content doesn’t perform as hoped or expected, then it’s easy to get all gloomy and question the point of what you’re doing.

It’s sort of like the old saying:

If a tree 🌳 falls in a forest and no one is around to see it fall, did it make a sound?

The truth is, if nobody was around, then WHO REALLY CARES⁉ 🤷‍♂️

The same principle applies in your content marketing. Videos with hardly any views, posts without hearts, saves, or comments—for all intents and purposes—never actually happened.

We know social networks and search engines alike—algorithmically speaking—simply do not rank or circulate content that doesn’t perform.

And if your content never appears before its intended audience, then, honestly, who really cares!? For all intents and purposes, it’s as if that content never actually happened.

So… 🤔 what to do?

Whatever should you do? Well, one idea, for instance, is to ante up 💰and pay-to-play—Boost your posts on Facebook and Instagram to purchase the desired attention.

Granted, your issue could be—and, to put it bluntly—probably is the content itself. I’m not trying to sound negative or insulting here, but I’d be remiss if I didn’t bring that up. And if your content isn’t performing organically, presumably, it won’t perform as an ad either. A discussion for another time, perhaps.

Additionally, Boosting introduces yet another step in an already laborious content-publishing process. And what’s more, there’s a learning curve to it:  declaring ad objectives with every promotion, specifying your target audience(s), setting budgets, and so forth. It’s not as effortless as you’d think.

And to do it with every post!?—that’s just inefficient. Once again, some of your posts will make for effective ads, others won’t. For those that don’t, it’s purely a waste of money. (Ref. my comments above about poorly performing content.)

Still, something has to be done. After all, if your content isn’t reaching its intended audience -- or, better yet, if it is but not the the extent it deserves, considering its quality -- then a paid strategy makes perfect sense. I mean, my goodness, if the content is performing organically (on a small scale), then all the more reason to double-down via paid promotions to expand the size of your audience by an order of magnitude.

How (and Why) to Promote Your Content

For starters, content promotion helps to:

  1. Maximize the usefulness of each and every post!—videos, images, et al. Squeeze every last drop, so to speak. A post shared to social, for example, has a relatively short lifespan—up to a few days at best. Promoting your content is just economical.

  2. Grow your audience. For instance, if, as a byproduct of your content-publishing efforts, you’re already generating inbound, organic leads, then a bigger audience will theoretically multiply those results. 

  3. Retarget your existing audience(s).  E.g. website traffic via your Facebook Pixel, all your leads and contacts stored in your CRM, and s0 forth. Once again, if your content never appears before its intended audience(s), then it’s as if it never actually happened.

“One campaign to rule them all.”

In the training video above, I explain how to create a SINGLE (Facebook/Instagram) ad campaign to promote ALL your social content -- posts you’ve shared within the past week or even the past month. This method of promoting content, compared to Boosting every post (on Facebook/Instagram), for instance, offers some noteworthy benefits:

  • One-and-done! You don’t have to create a new campaign (i.e., separate Facebook and/or Instagram ads) for every single post. Instead, you create just one campaign with multiple ads—each ad, just to be clear, represents one of your selected posts.

  • Algorithmic autonomy. Remember, if your content doesn’t perform organically, it’ll probably flounder as an ad too. That means, if you’re running ads for each post separately, some, inevitably, will be duds. Using this technique, however, Facebook-and-Instagram’s learning algorithms can decide which of your ads (i.e., your posts) will work best depending on the audience it’s targeting. So, bottom line, it’ll get you a better cost-per-result.

Step-by-Step Instructions

From a technical standpoint, in today’s training, we’ll build one Campaign with two Ad Sets and three Ads. (“… Easy as A-B-C 🎶 1-2-3…”) When I tested it for myself, the results were astounding! Hierarchically, it’ll look like this:

  • Campaign (I)

    • Ad Set (A) | Retargeting

      • Ad | Post (i)

      • Ad | Post (ii)

      • Ad | Post (iii)

    • Ad Set (B) | Targeting

      • Ad | Post (i)

      • A | Post (ii)

      • Ad | Post (iii)

Structure of a Facebook Ad

  • Campaign - specifies the primary objective you’re trying to achieve: e.g. video views, engagement, traffic, etc.—it’s the foundation of the advertisement.

    • Ad Set - defines who you’re targeting (and/or who aren’t) as well as how much you’re spending and for how long.

      • Ad - all the creative/media elements: e.g. images, videos, text, links, etc.—this is where you’ll select the post you would’ve previously published organically and will now use for a paid promotion.


  1. Log into your Facebook Business Manager.

  2. In the main menu, select “Audiences.” We’ll prepare who you’re targeting/retargeting before building and running the campaign itself because it can take Facebook and Instagram up to 24 hours to aggregate custom audience(s)—just getting a head-start.

  3. Tap the blue button labeled, “Create Custom Audience.” Once the window pops up, make your selection(s). In the training video, we’ll construct several custom audiences—e.g. your Facebook Pixel web traffic, uploading a spreadsheet of your CRM data (i.e., leads, contacts, et al.) as a customer list, Facebook Page and Instagram Business Profile engagement audiences, and more.

  4. Next, access the main menu and select “Ads Manager.” Tap the green button that says, “Create.”

  5. Choose your campaign objective. Note that if, for instance, you select, “Video Views,” then you can only use videos in your ads. Depending on the type of content you’re looking to promote, you may opt to choose a more flexible objective or you’ll need to create more than one Campaign.

    Scroll down in the window to name the Campaign and the Ad Set. There’s no reason to name the Ad as of yet. Press to continue.

  6. At the Campaign level, declare any applicable Special Ad Categories, such as Housing for my real estate practitioner friends. Ensure the “Campaign Budget Optimization” setting is toggled OFF. Press to continue to the next section.

  7. In the Ad Set level, scroll down to the “Budget” section and allocate a daily spend. Also, make sure to set an End Date! After that, navigate to the “Audiences” box and add the custom audiences we made back in step #2 inside the “Include” text field.

    Next scroll down to the “Locations” heading and make sure that your defined geographic area doesn’t inadvertently exclude any folks in your custom audiences. If you chose a campaign objective like “Video Views,” in the “Optimization and Delivery” box, tap, “Show more options” and opt to only be charged for ThruPlays. In other words, require Facebook/Instagram put its money where its mouth is!—only pay for results, not impressions. At the bottom of the page, click to continue to the next section.

  8. At the Ad level, scroll down to the “Ad Setup” box, tap the dropdown menu and choose, “Use existing post.” Then, tap the “Select” button to peruse your previously published posts on Facebook and/or Instagram. Choose one and edit placements as necessary (e.g. too much caption text for Instagram).

    Scroll down and check the box to make sure you’re Pixel is tracking “Website Events.”

    Finally, scroll back up to the top and name your Ad whatever you like so that you can easily recognize which Ad it is.

  9. On the lefthand sidebar, look for the “…” to the right of your selected Ad. Tap it and choose to “Duplicate.” It’ll ask you if you want to start a new Campaign or add to an existing one. Obviously, specify the latter. Pick your current Campaign as well as the current Ad Set and then click to continue.

    Once that’s done, scroll down to the “Select” button and pick your next post. Same as before, make sure “Website Events” are being tracked, re-name the Ad, and then duplicate it again and as many times as necessary depending on how many posts you plan to include in your Campaign.

  10. Once you’ve added all your Ads (i.e., your posts), on that lefthand sidebar, click the “…” next to the Ad Set and make a duplicate. Be sure to add it to the current Campaign. It’ll automatically make copies of all your Ads too—streamlined and efficient!

    Rename the Ad Set as you see fit. For instance, I would call the first Ad Set something to the effect of, “RETARGETING…” since it’s aimed at your custom audiences. For this Ad Set, something along the lines of, “TARGETING…” would make sense—because, this go-around, we’re setting our sights toward new growth!

  11. In the (new) Ad Set level, scroll down to the “Audiences” box and remove (i.e., just “X-off”) those custom audiences. Then, tap the “Exclude” button and re-add your custom audiences in its text field. So, in essence, we’re telling Facebook/Instagram, for this Ad Set, DON’T TARGET the custom audiences—that way you’re not paying to show those folks the same content twice.

    Make your way down to the “Locations” heading and set, for instance, a 15-mile radius around the city where you conduct business. In other words, you’re telling FB/IG to show your ad to the residents in your marketplace—as in, prospective home buyers and sellers.

    Find the “Publish” button to submit the ad for review and you’re done!


When you’ve got content, you’ve got options. Content is like arrows for a bow 🏹

In other words, the bow is functionally worthless without arrows to shoot. Likewise, it’s hard to target market your message or campaign at an audience without content: videos, blogs, images, and more. Everyone flat-out needs content!

Having said that—while content marketing definitely works—it’s a significant undertaking. What’s more, a failure to maximize the reach and impact of every post is, frankly, a disservice to your efforts.

Use this strategy to:

A. Remarket to your existing audiences, deepening their affinity (and consideration) for your brand.
B. Use your content to attract new followers, subscribers, and future customers.

I want you to hear all-day, everyday:

Oh, you’re that agent! I see you EVERYWHERE!.

Win the mindshare of the marketplace to become the agent-of-choice.

Improve the Reach and Performance of Facebook and Instagram Posts (How the Algorithms work in 2021)

Wanna improve the reach and performance of your Instagram and Facebook posts? You’ve gotta cater to the algorithm! 🧮

Today’s video is an overview of the algorithmic themes shared mutually between Facebook and Instagram. Technically, for instance, Instagram itself has multiple algorithms (each with slight differences) built into its various feeds:  e.g. Home, Explore, Reels, and Stories.

That said, this video is about understanding the primary algorithmic principles governing ALL the feeds—Facebook’s and Instagram’s—so you can plan and publish content that generates results.

  • 1️⃣ Historical Relationship:  FB and IG rank content based on the viewer’s documented relationship with the publisher. By “documented,” I’m referring to conduct such as Reactions (e.g. ♥️, 👍, 😡, 😮, etc.), Comments, Saves, Shares, Views, Searches, and/or Messages. So when you engage with them or vice versa, it signals the algorithm to rank future content accordingly. In other words, the best thing you can do to prime followers to see your future posts is by interacting with what they post:  DM-ing with them, replying to their Stories, and so forth.

  • 2️⃣ Preferred Interests:  the algorithms are designed to give users more of the stuff they like. Both networks deploy fancy tools to discern the subjects/objects of uploaded images and videos:  optical recognition, sentiment analysis, etc. That means if you post a picture of a beach 🏖, for instance, the platforms are able to spot it and know exactly to whom to show it in order to drive the most interactions. So get clear on your content topics!

  • 3️⃣ Format Preferences:  Instagram and Facebook monitor they types of media with which users tend engage most readily. For instance, some users are more prone to interact with photos or carousels, some may get hooked by livestreams, and others may go bananas 🍌 for short-form, vertical vids. Point is, it’s prudent to vary your content because it’s hard to predict what type(s) of media may rank for a given follower (or non-follower). Mix it up:  photos, videos, and more! 

    Notwithstanding the foregoing, we should all pay attention to recent remarks from Adam Mosseri, Head of Instagram. About a week ago he stated that IG isn’t just a square 📸 photo-sharing app. Not that photos will stop being a part of the platform, per se—but more to the effect of how the platform has and will continue to evolve.

    He said Instagram is focused on four (4) key areas:  Creators, Video, Shopping, and Messaging. He also indicated that IG is an “entertainment app” and made direct reference to competitive pressure caused by TikTok. So, in the coming months, they’re going to start giving extra priority to videos—my guess is Reels, in particular—and will also begin recommending “for you” content in the Home Feed versus just in the Explore Feed.

  • 4️⃣ Timeliness/Recency:  recently published posts and/or stories always get a bump algorithmically.

    In his famous TED Talk, Seth Godin said: 

“Every week, the number one best-selling DVD in America changes. It's never "The Godfather," it's never "Citizen Kane," it's always some third-rate movie with some second-rate star. But the reason it’s number one is because that's the week it came out—because it's new, because it's fresh.”

Same principle applies on FB and IG. Your content has better odds of ranking “… because it’s new; because it’s fresh.” It’s just human nature!—meaning, when the content is new, it’s more likely to drive interactions. In fact, I’d argue the first 10 minutes to an hour of a post could be make-or-break in terms of the extent to which the platforms will rank/recommend your content.

  • 5️⃣ 𝗣𝗼𝗽𝘂𝗹𝗮𝗿𝗶𝘁𝘆:  when a post (or story) accumulates lots of interactions (e.g. likes, shares, saves, views, comments, etc.), it signals IG and/or FB to extend its reach to a wider audience. In other words, when a post performs, it get’s shown to more people—pure and simple!

All-in-all, it’s important to understand how the platforms rank content—because what’s the point of creating content nobody sees? It’s sort of a game… So learn the rules and play to win!

Facebook Pixel Tracking Dead? Discussing the New Apple Privacy Policy iOS 14.5 Update with Juefeng Ge

Internet privacy updates have arrived: Apple’s App Tracking Transparency Framework (courtesy of iOS 14.5), Google’s Privacy Sandbox, and, basically a coming embargo on third-party cookies (which is explained in-depth during the video). So, in essence, we’re talking about the end (or at least a serious diminution) of Facebook’s Pixel, Google’s Global Site Tag (i.e., Google Analytics), and other website measurement and tracking tools. Translated: that means problems for remarketing and lead-conversion tracking.

In today’s episode of Marketing Stream, I’m joined by Co-Founder and Chief Marketing Officer of Ylopo, Juefeng Ge (aka, Ge). Candidly, some of what’s happening with these updates is beyond what we need to know or discuss. Nonetheless, it’s been difficult to get straight answers about the functions and/or features that will or won’t remain in place with the major ad portals:  Facebook, Google, et al. That was, until this podcast!

On the table for discussion:

0:00 - Intro
3:17 - Internet Privacy Updates and Impacts on Real Estate
8:36 - The Apple App Tracking Transparency Framework
17:20 - Changes to Facebook's Pixel and Tracking Tools
24:25 - First-Party Data vs Third-Party Data
33:04 - What Stops an App from Selling Your Data
36:14 - Changes to Functionality of Facebook Ads
37:55 - Speculative Changes to Google Ads
41:53 - Strategic Advertising Changes for Real Estate Agents
48:23 - Final Takeaways

RETARGETING (Real Estate) Leads with Facebook Ads: How to Re-engage Leads Who HAVEN'T Liked Your Facebook Page

Leads are easy; conversion is hard. In real estate, for instance, the distance between generating a lead (a buyer, seller, or both) and ultimately converting that lead into a qualified client is a pretty wide gap.

In fact, all said and done, it’s about a two-year process from the time a person first begins to think about the idea of buying or selling a home to when they ultimately carry out the task.

So based on that, the notion of generating leads, following-up like a crazy person for a solid week or two, and then abruptly abandoning the effort seems, to me, short-sighted. But unfortunately, that’s precisely what far too many agents end up doing. For example, have you ever heard of “10 days of pain” types of follow-up campaigns? They follow up excessively and then they just give up. The leads get archived in the CRM or maybe parked inside some type of generic drip sequence — out-of-sight, out-of-mind. We can do better.

What makes a lead, a lead?

Consider that most leads are generated in response to a real estate offer: e.g. “search for a home,” “what’s your home worth,” and so forth. In other words, the offer that’s used to capture a name, number, and email address typically centers around the purchase or sale of a home (not the selection of an agent).

What that means is, for however long it takes to convert a lead, your nurture plan should be all about winning/earning their (future) business.

And to do that, you’ve gotta stay in touch. But not in an annoying, pestering sort of way; in a value-add sort of way -- a lead-nurturing way. And to do that, YOU NEED CONTENT: blogs, videos, and more.

Question is: how do you get your content in front of the leads? The easy options include text-messaging and/or email. With texting, though, be careful not to overdo it—a little goes a long way. Email is a fantastic option, only, it isn’t enough on its own.

Effective Lead Nurturing is Multichannel

Effective lead nurturing goes multichannel. (**If you’d like to read more about multichannel marketing, click HERE.**) In other words, I want your content to show up via email AND elsewhere—ideally across social: Facebook, Instagram, etc.

But if I earned a penny for every time a lead ignored an agent’s (premature) Facebook friend request, I’d be rich. Candidly, to them, you’re kind of a stranger—and so the odds of connecting on social are kind of remote. What’s more, if they don’t accept your friend request, you’re unable to invite them to Like your page (at least not in the app). Sure, you can email them about it, but good luck with that.

My point here is that I want them to Like your Facebook Business Page so that they’re eligible to see your content in the Newsfeed organically. It’s that simple. Otherwise, you can go on producing amazing content—but if your leads aren’t seeing it—then, for all intents and purposes, it doesn’t exist!

RETARGETING Your Leads with Facebook Ads

So today I’m training on how to retarget your leads who HAVEN’T yet Liked your Facebook Page.

Sidebar: Bear in mind that the same process can also be used to directly retarget your leads with specific pieces of content you’d like them to see: videos, image posts, links, and more. In fact, the truth is, even if every last one of your leads ended up Liking your Page, you’d still be wise (on occasion) to directly retarget them with key pieces of content simply because the organic performance of Business Page posts is, frankly, less than impressive.

Here’s how to get started:

  1. Exporting your leads. First off, you need to organize your leads into a spreadsheet. Chances your CRM of choice has an easy option to export your leads into a .CSV file, which is the file-type Facebook requires us to use.

    Your spreadsheet should include as much of your leads’ contact info as possible: name, number, email address, etc. In an upcoming step, you’ll upload that file into Facebook for it to match up your contacts against its own database of accounts. So basically we’ll be targeting (or retargeting, technically) the leads on your spreadsheet, so long as Facebook is able to conclude a match.

  2. Facebook Business Manager. This training assumes you are running ads via the Facebook Business Manager (or a Facebook Business Suite). Access yours at Business.Facebook.com. The feature we’ll be utilizing isn’t always available to what Facebook refers to as Personal Ads Accounts, which is the ad account you were automatically assigned when you created your Facebook Business Page, found at Facebook.com/AdsManager. So if you’ve not setup a Business Manager (or migrated your Personal Ad Account over to a Business Manager), you’ll need to. Here are some helpful links to get you started with that.

  3. Building a “Customer List” Custom Audience. Once in the Business Manager, click the menu button and navigate to the Audiences tool. Once there, tap the first blue button to “Create a Custom Audience.”

    Custom Audiences are Facebook-speak for retargeting. They’re divided into two groupings: A. Your Sources, and B. Facebook’s Sources. Choose the “Customer List” option. Reference the video training above to navigate through the setup wizard, at the end of which, you’ll be able to import your .CSV file.

  4. Creating a Facebook Ad to Get Page-Likes. Once you’ve created your Customer List Custom Audience, click that menu button again and select the Ads Manager. Follow each of the steps outlined and demonstrated in the video tutorial. And make sure you don’t forget the following important details (which are, of course, also mentioned in the video):

    • At the Campaign level, be sure to check the box for the “Housing” Special Ad Category. Also, don’t forget to click the button for Page Likes, not Post Engagement. That’s key!

    • At the Ad Set level, as you’re selecting your Custom Audience, don’t forget to EXCLUDE existing Page Likes. This campaign is designed to retarget only leads who HAVEN’T Liked your Business Page.

    • If the size of your audience seems restricted consider incorporating a second Custom Audience, such as recent website traffic via your Facebook Pixel.

    • Make sure to adjust your location filtering so as not to inadvertently exclude leads in your Customer List. For example, if you generated a lead who lives in Milwaukee and is thinking about relocating to Atlanta (where, let’s pretend, you sell real estate), then make sure that wherever your leads may be physically located, your location settings aren’t overlooking them.

    • Always keep an eye out for those “Show additional options” links. They tend to hide good stuff, such as modifying the billing from impressions to Page Likes. Put your money where your mouth is, Facebook!

Like I said: Leads are easy; conversion is hard. It’s a long game. It’s like how you’re born, you die, and in between, you “live your dash.” Not to be morbid, but with leads, the “in-between” is your lead nurturing -- it’s how you position yourself as the agent-of-choice from the moment you get a lead until they ultimately choose to buy or sell.

To do that, you’ve got to add massive value: blogs, videos, content that helps guide them through the process. And to do that, you need access to their attention (like Facebook). Use the training, start adding value, and step-up your conversion!

When to Post on Facebook or Instagram in 2021


“𝐖𝐡𝐞𝐧 𝐢𝐬 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐩𝐨𝐬𝐭 𝐨𝐧 𝐬𝐨𝐜𝐢𝐚𝐥?” Short answer: when the majority of 𝘺𝘰𝘶𝘳 followers are active. Algorithmically speaking, both Facebook and Instagram are inclined to show users the best performing posts. By performance, they mean reactions (Hearts, Likes, et al.), comments, shares, and so forth. No surprise, they want social interaction. All this means that the first hour of a post is vitally important to whether or not it “𝚌𝚊𝚝𝚌𝚑𝚎𝚜 𝚝𝚑𝚎 𝚠𝚊𝚟𝚎 🌊” -- algorithmically speaking.

What I mean is, if you can stir up quick reactions to your next post—again, comments, shares, and so forth—it’s a signal that your 𝘧𝘳𝘦𝘴𝘩, 𝘯𝘦𝘸 𝙥𝙤𝙨𝙩 (which, keep in mind, FB and IG place a premium on “new” content) should be shown to a wider audience.

Here’s my point: you’re the most likely to get those quick reactions from 𝘺𝘰𝘶𝘳 existing followers—not from hashtags, the Explore feed, or out of Facebook Watch. Thus, you should time your posts on each respective network for when the bulk of 𝘺𝘰𝘶𝘳 followers are scrolling their feeds. Extra Credit: you should also promote each post w/ a Story and, using your discretion, tag friends/followers for whom the post is directly relevant. Point is, do what you can to get it in front of as many folks as possible without delay.

I’ve noticed lots of people expect to be told they should post at some specific, 𝗼𝗻𝗲-𝙩𝙞𝙢𝙚-𝗳𝗶𝘁𝘀-𝗮𝗹𝗹 point in a day—like a Tuesday at 9:54 AM or something. Consider, however, that there are 910-million IG users and 2.60-billion FB users worldwide. Frankly, the best time to post averaged-out means nothing. You need numbers specific to YOU.

🅰️ For 𝙸𝚗𝚜𝚝𝚊𝚐𝚛𝚊𝚖, tap 𝑰𝒏𝒔𝒊𝒈𝒉𝒕𝒔 on your (**Creator or Business**) Profile, then, under the 𝒀𝒐𝒖𝒓 𝑨𝒖𝒅𝒊𝒆𝒏𝒄𝒆 heading, tap on your follower count. On the next screen scroll to the bottom and you’ll be able to analyze days and times of day of when 𝘺𝘰𝘶𝘳 followers are typically online, per the past 7-day or 30-day period (there’s a dropdown at the top of the page).

🅱️ For 𝙵𝚊𝚌𝚎𝚋𝚘𝚘𝚔, navigate to your Page (on desktop), on the lefthand sidebar, click 𝑰𝒏𝒔𝒊𝒈𝒉𝒕𝒔, then, near the middle of the next screen, select the square titled, 𝑷𝒐𝒔𝒕 𝑬𝒏𝒈𝒂𝒈𝒆𝒎𝒆𝒏𝒕. Once that page loads, you can analyze historical and predicted patterns of when your followers are the most active.

5 Marketing Plays to Run 2021

YouTube SEOVideos post on social channels (e.g., Facebook, Instagram, et al.) live is relatively short life (days, at best). On YouTube— It’s different. If your video ranks for a specific search phrase, it’ll continue collecting views indefinitely.

YouTube SEO

Videos post on social channels (e.g., Facebook, Instagram, et al.) live is relatively short life (days, at best). On YouTube— It’s different. If your video ranks for a specific search phrase, it’ll continue collecting views indefinitely.

Short Form VideoTikTok, Instagram Reels, and (currently in beta) YouTube #Shorts are multi-clip, under 60-Seconds vertical videos- and they’re amassing insane view counts. (P.S. just add # Short at the end of your Title when uploading to YouTube.)

Short Form Video

TikTok, Instagram Reels, and (currently in beta) YouTube #Shorts are multi-clip, under 60-Seconds vertical videos- and they’re amassing insane view counts. (P.S. just add # Short at the end of your Title when uploading to YouTube.)

Live PodcastAudio podcasts are alright; video-podcasts are better! In 2021, why not live stream your podcast? On Facebook, YouTube, LinkedIn, et al. With tools like Ecamm Live and Elgato’s Stream Deck, a full-producing show with zero post-production…

Live Podcast

Audio podcasts are alright; video-podcasts are better! In 2021, why not live stream your podcast? On Facebook, YouTube, LinkedIn, et al. With tools like Ecamm Live and Elgato’s Stream Deck, a full-producing show with zero post-production editing is at your fingertips

Automated Video Texting Texting is an invaluable communication channel. Additionally, so is video. Why not stick them together? Services like Call Action or Lion Desk enable users to attach short videos to scheduled messages- regardless of devi…

Automated Video Texting 

Texting is an invaluable communication channel. Additionally, so is video. Why not stick them together? Services like Call Action or Lion Desk enable users to attach short videos to scheduled messages- regardless of device or type of carrier. 

Live- Stream Prospecting Live streaming continues to grow ever more popular. In addition, Facebook Groups are on the rise. Try joining a popular/local group and start contributing. Without violating group rules, go LIVE. Don't sp…

Live- Stream Prospecting 

Live streaming continues to grow ever more popular. In addition, Facebook Groups are on the rise. Try joining a popular/local group and start contributing. Without violating group rules, go LIVE. Don't spam or sell. The livestream will go further algorithmically and livestream makes you memorable